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Terms and Conditions

Shipping Policies

All orders placed Monday-Friday before 2 PM (EST) will begin processing and ship within 24 hours, pending availability and credit card authorization. All orders placed Saturday or Sunday will ship on Monday.

Shipping is free for all orders of $50 or more.  Please allow up to 5 business days for delivery when using free shipping. During checkout, you will have the option of choosing expedited forms of shipping.

Delivery time does not include weekends or federal holidays.

RunPacers.com ships to APO/FPO address via USPS. Delivery times are generally longer than standard ground shipping.

RunPacers.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.

Once your order has shipped, you will receive an email confirmation that will include the order tracking number if applicable.

Return and Exchange Policies:

RunPacers.com wants our customers to enjoy running as much as we do. If the items you ordered do not work out the way you hoped, you can return them within 30 days to receive a full refund or exchange.

Simply mail any items you would like to return or exchange to RunPacers.com:

10420 North St, Fairfax, VA 22030

Please include the packing list and original (shoe) boxes and tags.

You can also stop by one of our six retail locations to process your return/exchange in person.

If you have any questions about returns and exchanges, please email shop@runpacers.com and we will happy to assist you with your order.

Privacy Policy:

Pacers Running trainers, advisors, consultants, editors, contributors, distributors and retailers WILL NOT sell or share your e-mail addresses or personal information to outside companies.  Any personal information you provide will be securely stored and used solely for billing and information purposes.

Your Complete privacy is our strict policy.